1. Data Controller
The data controller responsible for your personal data is:
[Your Company Name]
Email: [Insert Email]
Address: [Insert Address]
2. Information We Collect
We may collect the following types of personal data:
a. Personal Information
Information you provide directly when using our Services, such as:
- Name
- Email address
- Professional details (e.g., clinician or psychiatrist credentials)
- Contact details
- Payment information (for course enrolment)
b. Patient Information
If you submit information about patients for educational or information-sharing purposes, we treat this confidentially and process it in accordance with GDPR. Personal identifiers should not be shared without explicit consent.
c. Usage Data
Information automatically collected when you use our website, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
d. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience, monitor website performance, and track engagement with our Mailchimp email campaigns. You can manage cookies through your browser settings.
3. How We Use Your Information
We process personal data for the following lawful purposes:
- To provide and manage courses and educational content
- To communicate course updates, newsletters, and marketing emails (via Mailchimp)
- To respond to enquiries or support requests
- To improve our website and Services
- To maintain the security and integrity of our Services
We rely on your consent, performance of a contract, or our legitimate interests (e.g., improving Services, preventing fraud) as our lawful basis for processing your data.
4. Sharing Your Information
We will only share your personal data when necessary, including:
- Service Providers: We use Mailchimp for email communications and WordPress for website management. These providers process data on our behalf and only for the purposes we specify.
- Legal Requirements: Where required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Email Communications
We send marketing and course-related emails via Mailchimp. You can withdraw your consent and unsubscribe at any time using the link provided in every email.
6. Data Retention
We will retain your personal data only for as long as necessary for the purposes for which it was collected or to comply with legal obligations. Once it is no longer required, we will securely delete or anonymise it.
7. Your Rights under GDPR
You have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Correct inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data in certain circumstances
- Right to restrict processing: Limit how your data is used
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Object to processing based on legitimate interests or marketing purposes
- Right to withdraw consent: Where processing is based on consent
To exercise any of these rights, please contact us at: [Insert Email].
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. However, no system can guarantee 100% security.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
10. Children’s Privacy
Our Services are intended for adults. We do not knowingly collect personal data from individuals under the age of 13 (or the applicable age of consent in the UK). If we discover such data, it will be promptly deleted.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Last updated” date. Continued use of our Services after changes indicates your acceptance of the updated policy.